2017 Recession?

Athena is reporting a significant downturn in global feelings of uncertainty in past 6 months. Similarly, the pundits seem less sure of continued stability. Are these the early signs of a looming recession? The risk of either a US or global recession in 2017 is no more than 25%. But it’s our opinion that the…

Speak to our new chatbot, Athena

We have just launched the latest version of Shaping Tomorrow packed full of improvements to make your trends research faster, simpler and better. Click here to learn about our unique, improved dashboard, new digital chatbot and improved analyses. You’ll also see what’s coming shortly including greater visualization of our growing big data and our chatbot becoming your…

Future Trading

Global trade is predicted to grow by 3.1% but will also stay below potential, growing half as fast as it used to before the Great Recession. Every economy will have to adjust to the decline of the global growth model compared to the previous 30 years, and adopt a new model based more on innovation…

Future of Agents

Agents and brokers will have to work smarter in 2017 and roll with the punches as technology further encroaches on their jobs. This year 2 out of 3 customer interactions will no longer require human intervention. By 2020, 85% of customer interactions will be managed without a human. If you’re currently in an agent role then…

Cloudy Futures

Recently, the views of our enterprise clients has change from seeing cloud as a risk to seeing it as either risk-neutral or cutting both cost and risk. Shaping Tomorrow went cloud-based in 2013 with similar concerns. So far, we have reduced risk and space requirements, lowered costs and substantially improved resilience. Here is what Athena, our robot, thinks the…

Coming in 2017?

Happy New Year. May it be your best year yet! The pundits certainly think it will be a positive year based on their views from December 2016, after months of ambivalence and despite the many geopolitical uncertainties that exist today. Find out how to get ahead of the crowd with the forecasts that our robot…

Sports Trends

Sales of sports goods will reach a personal best of £7 billion in 2016. By 2020, sports will have become a real battleground for hi-tech apparel. New media, sensors and instant, online gratification will replace traditional sports play and spectating. Read on to discover the partial forecast offered by Athena, our robot, below and contact…