Future of Your Workplace

By 2020, innovative competitors – and inevitable gains in remote, mobile, and virtual devices – will make it impossible for most companies to deny that information technology is profoundly reshaping the workplace. Where and how will you likely work in the future? Will your organization need any form of physical space in 2020?
What is changing?


  • Artificial intelligence and robots in the workplace will become more commonplace and transform the nature of work.
  • There will be 3D videoconferencing and life-size 3D holograms that can sit around a table and chat even if the participants are not physically present themselves.
  • Virtual meetings and recruitment activities will move into a whole new realm due to immersive technology.
  • More than 13 million health and fitness tracking devices will enter the workplace by 2018.


  • There will no longer be any deviation between telework day and office-work day.
  • Many more workers will expect 24/7 workplace flexibility.
  • Greater collaboration between management and staff will be required to establish and maintain a workplace culture that fosters innovation and rewards effort.
  • Creating a path to grow worker knowledge will help address future needs and help connect employees to their company.
  • More communication technology will be incorporated into theworkplace and used on a daily basis.
  • Telework will be naturally adapted as a tool to develop human capital within an organisation.
  • On some days the teleworker will work both at home and at the traditional workplace.
  • Particularly Millennials expect a more flexible workplace to suit today’s fast-changing, connected world.
  • Smart city capabilities will be a critical consideration for companies when they decide where to invest and open facilities.
  • Social systems such as Yammer and Twitter will enable members of global networks to work, and play, together instantaneously.


  • Advances in security and development of processes that makenetworks more difficult to penetrate will alleviate many of the concerns people have about using mobile for learning and other activities in the workplace.


  • Some organizations will adopt a more flexible commitment-based employee measurement system that allows workers to choose how, where, and when they work, as long as they meet preordained deadlines.
  • Companies will be made up of a core contingent of staff and managers, a number of who will work from home much of the time.
  • 58% of Office & Administrative Support occupations are at risk of automation.
  • More employees will look to their employers for flexible yet productive ‘offices’ to conduct work from wherever they choose.
  • Home, office, public places -in conjunction with mobile devices will create a new platform which will enable ubiquitous sensing.
  • Virtual reality tools (as Oculus Rift) will enter the workplace.
  • A move away from the office desk as the main place of productivity is one of the developments in workplace design which has seen the real estate departments of large corporations realise that packing employees tightly into spaces will not necessarily result in greater productivity.

Space needs

  • Rapid changes in the application of digital technology will continue to reduce demand for retail and office space.
  • There will be an increase in vacant space and resulting space per worker by approximately 2% per year.
  • 43% of the U.S. workforce will work from home by 2016.
  • Companies will move toward creating campus-like office buildings.
  • Zoned areas in which workers can alternate between business and leisure will be an office mainstay.
  • Desktop computers will be in museums.
  • Mobility will play a pivotal role in the workplace of the future by arming both workers and supervisors with critical data at their fingertips.
  • More refined office demand models will use space per worker by industry sector with a forecast of the growth by each sector for each geographic market.


  • Remote work will become an even more critical tool for recruitment and employee engagement.
  • Workers will favour environments that offer the opportunity for social engagement with like-minded peers.
  • Smart, well-educated people will not tolerate a space that makes them feel like nine-to-five office drones.
  • Traditional nine to five office working could soon become resigned to history for many workers.

Learn more
To find the sources and more resources on Shaping Tomorrow about ‘The Future of Your Workplace’ some of which were used in this Trend Alert, view ‘Future of Your Workplace’, or ask us for a customised, in-depth GIST report on this or any other topic of interest to you. Also,click here to find out how Shaping Tomorrow can help your organization rapidly assess and respond to these and other key issues affecting your business.


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