Death of Distance

The next 10 years is going to see an exponential growth in remote work and delivery in many sectors. Demand for technologies that facilitate communication and interaction will rise. The use of remote monitoring is expected to continue its growth at a compound annual rate of almost 50% for at least the next 5 years.…

World Futures Day starts soon

Around-the-World 24-Hour Conversation on the Future to Celebrate World Future Day March 1st to Be Hosted Online by the Millennium Project International futurist organizations have joined forces to invite their members and the public to come online at 12 noon in their time zone to explore how we can help build a better future. Washington,…

2017 Recession?

Athena is reporting a significant downturn in global feelings of uncertainty in past 6 months. Similarly, the pundits seem less sure of continued stability. Are these the early signs of a looming recession? The risk of either a US or global recession in 2017 is no more than 25%. But it’s our opinion that the…

Speak to our new chatbot, Athena

We have just launched the latest version of Shaping Tomorrow packed full of improvements to make your trends research faster, simpler and better. Click here to learn about our unique, improved dashboard, new digital chatbot and improved analyses. You’ll also see what’s coming shortly including greater visualization of our growing big data and our chatbot becoming your…

Future Trading

Global trade is predicted to grow by 3.1% but will also stay below potential, growing half as fast as it used to before the Great Recession. Every economy will have to adjust to the decline of the global growth model compared to the previous 30 years, and adopt a new model based more on innovation…

Future of Agents

Agents and brokers will have to work smarter in 2017 and roll with the punches as technology further encroaches on their jobs. This year 2 out of 3 customer interactions will no longer require human intervention. By 2020, 85% of customer interactions will be managed without a human. If you’re currently in an agent role then…

Cloudy Futures

Recently, the views of our enterprise clients has change from seeing cloud as a risk to seeing it as either risk-neutral or cutting both cost and risk. Shaping Tomorrow went cloud-based in 2013 with similar concerns. So far, we have reduced risk and space requirements, lowered costs and substantially improved resilience. Here is what Athena, our robot, thinks the…